Guaranteed and Returns

100% FIT GUARANTEE

There is no risk when buying from Sartieri – Thanks our policy 100% FIT GUARANTEE ,we fully guarantee your satisfaction and the integrity of the suit. In the rare case that you are not satisfied with your order, your personal style consultant or our service team will quickly make any changes with alterations or even a full remake, on the house.

If you choose one of our conventioned tailors any adjustments on your garment is free of charge. Howewer if you prefer go to your trusted artisan we will reimburse 100% of any alterations you make up to £ 100 or 200% of any alterations you make up to £ 100 in the form of credit to your account at www.sartieri.com.

Alteration credits are available within 30 days of receipt of your garment and can only be processed with the alterations form and receipt from your local tailor. Ensure that your tailor notes all adjustments made to your garment so that we may update your profile and process your credit.

Please, send us an e-mail  customercare@sartieri.com, we will look after you.